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RESCHEDULING & CANCELLATION POLICY

I require a 48+ hour notice when canceling or rescheduling appointments. This time frame allows me to book someone else in your place. Your appointment will be held with a credit card. A confirmation email and text will be sent out 3 days prior to your appointment. Confirmation is required. If you cancel or reschedule within the 48 hour window of your appointment, you will be charged a non-refundable 50% of the estimated service(s) to be rendered. If you cancel within the 24 hour window, you will be charged a non-refundable 100% of estimated service(s) to be rendered. You may reschedule that appointment within a two-week time frame as well as with the understanding that what you were charged WILL roll over into the rescheduled appointment. Contact will be attempted within this time frame to ensure understanding for rescheduled your appointment. If you do not respond, you will be counted as a no show.
 
No shows will be charged a non-refundable 100% of the estimated service(s) to be rendered and henceforth forfeit any charges for rescheduling. When no-showing, any and all future booked appointments must be paid in full upon day of booking. There are no refunds. 
 
By booking with White Cherry Studio®, you agree to these terms and conditions.

If you have any questions regarding my policy, please do not hesitate to reach out to me at 561-933-5783 or by email to Chelsea@whitecherry.studo

 

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